Basic Setup – Features of device are listed on the back of this page.
- Plug it in.
- Place your device in an open area on an elevated surface.
- Wait for the device to start up.
- Connect the power cord to the port marked DC and plug it into the power source. (Recommend using a surge protector)
- Hold the power button for 5 to 8 seconds to turn on the modem.
- You will know that it is operational when the lights on front glow green.
- Modem will connect automatically.
- SIM card is already inserted.
- Wi-Fi network name will appear in your Wi-Fi networks as CSG-XXXX or CSG-XXXX-5G
- Your network name and passwords can be found on the bottom sticker on the modem.
Advanced Setup
Please visit https://youtu.be/zuno1Os0y9I
Need additional assistance?
- Visit www.pristineinternet.com (Select ‘Contact’, select ‘Request Customer Support”, and submit. This is the most efficient way for Tech Support to help) or contact us by phone (877)-877-7716.